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Refund and Returns Policy

At Manaklal Attarwala, we take pride in the quality of our products and ensure that every order is carefully packed before shipping. Please read our Refund and Returns Policy carefully before making a purchase.


No Refunds

  • Once an order is placed, no refunds will be issued under any circumstances.

  • We encourage customers to review their order details carefully before completing payment.


Returns & Exchanges

  • Returns will only be accepted if the product you receive is defective, damaged, or incorrect.

  • To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it, along with the original packaging.

  • Requests for return or exchange must be made within 7 days of delivery by contacting our customer support team.


Process for Returns

  1. Contact our customer care team at support@manaklalattarwala.com with your order number and details of the issue.

  2. If approved, you will be guided on how to send the product back.

  3. You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.


Exchanges

  • If your item is defective or damaged, we will replace it with the same product (subject to availability).

  • If the exact item is not available, we may offer an alternative product of equal value.


Shipping for Returns

  • To return your product, you should mail it to:  support@manaklalattarwala.com.

  • We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.